These Terms of Use and Subscription Agreement (the “Terms” or “Agreement”) govern access to and use of TendersGo® and any websites, applications, subdomains, databases, search tools, alerts, artificial intelligence features, marketplace modules, organization modules, supplier modules, content, data, documentation, APIs, and related services made available by Global Tenders and Bids LLC, a Wyoming limited liability company (“TendersGo,” “GTBC,” “Company,” “we,” “us,” or “our”). IMPORTANT NOTICE: THESE TERMS CONTAIN AUTOMATIC RENEWAL, NO-REFUND, ACCOUNT SUSPENSION, LIMITATION OF LIABILITY, INDEMNIFICATION, CLASS ACTION WAIVER, JURY TRIAL WAIVER, AND BINDING ARBITRATION PROVISIONS. BY CREATING AN ACCOUNT, STARTING A TRIAL, SUBSCRIBING, PAYING AN INVOICE, ACCESSING THE PLATFORM, OR USING THE SERVICES, YOU ACCEPT THESE TERMS.

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1. Acceptance, Contract Formation, and Authority

1.1 Binding Agreement. By accessing or using the Services, creating an account, clicking a button or checkbox indicating acceptance, starting a free trial, purchasing a subscription, paying an invoice, submitting content, using any free or paid feature, or continuing to use the Services after these Terms are posted or updated, you agree to be legally bound by these Terms and all policies referenced in them.

1.2 Business and Professional Use. TendersGo is designed and offered primarily for business, professional, procurement, tender search, commercial intelligence, and organizational use. By using the Services, you represent that you are using the Services for business or professional purposes and not primarily for personal, household, or consumer purposes, unless mandatory law states otherwise.

1.3 Organization Authority. If you use the Services on behalf of a company, government body, NGO, university, partnership, association, agency, or other organization, you represent and warrant that you have authority to bind that organization. The words “you,” “your,” and “Customer” include both the individual user and the organization on whose behalf the Services are used.

1.4 Electronic Acceptance. You consent to contract electronically. Your electronic acceptance, account activity, payment authorization, IP address, timestamp, device/browser information, email address, billing profile, click records, and usage logs may be used as evidence of acceptance and authorization. You agree that a contract, signature, authorization, notice, consent, or record may not be denied legal effect solely because it is electronic.

1.5 Additional Terms. Certain services may be subject to additional terms, order forms, enterprise agreements, API terms, data processing addenda, fair use rules, privacy notices, or payment terms. If a signed written agreement expressly conflicts with these Terms, the signed written agreement controls only for that specific conflict and only for the customer and services covered by that written agreement.

1.6 No Use if You Disagree. If you do not agree to these Terms, you must not access, register for, subscribe to, or use the Services.

 

2. Definitions

 “Account” means any registered user, member, administrator, company, organization, supplier, buyer, or billing profile used to access the Services.

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 “Content” means all data, text, tender notices, procurement notices, RFPs, RFQs, RFIs, ITBs, expressions of interest, contract awards, organization records, company records, marketplace requests, files, metadata, AI outputs, translations, summaries, designs, software, interfaces, images, logos, databases, and other materials available through or submitted to the Services.

 

 “Customer Data” means information submitted by you or your authorized users, including registration information, company profiles, organization postings, uploaded documents, saved searches, alerts, and support communications.

 “External Source” means any public procurement portal, government website, buyer portal, development bank, NGO, private buyer, company website, third-party platform, database, publication, user submission, or other source outside TendersGo.

 “Services” means the TendersGo platform and related services, including websites, applications, subdomains, databases, search engine features, dashboards, AI tools, alerts, B2B marketplace modules, organization modules, supplier/company modules, reports, APIs, and support.

 “Subscription Period” means the paid plan term, renewal term, trial period, promotional period, invoice period, or other access period selected, granted, or billed.  “User Content” means any content, request, company profile, organization profile, tender posting, bidrelated submission, product listing, document, message, or other material submitted, uploaded, published, or transmitted by a user.

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3. Nature of TendersGo Services: Search Engine, Aggregator, and Software Platform

3.1 Search Engine Role. TendersGo operates as a global tender, procurement, RFP/RFQ/RFI/ITB, contract award, business opportunity, and B2B search and discovery platform. TendersGo collects, indexes, organizes, translates, classifies, summarizes, displays, and links to information from External Sources and user submissions. TendersGo is similar in function to a search engine and information discovery platform, not a contracting authority, buyer, seller, tender issuer, procurement agency, broker, consultant, legal adviser, or representative of any authority or third party.

3.2 No Relationship With Tender Authorities. Unless expressly stated in a signed written agreement by TendersGo, TendersGo has no commercial, agency, partnership, reseller, official, procurement, or representative relationship with any tender authority, government agency, public buyer, private buyer, portal operator, contractor, supplier, or source owner merely because information from that party appears in the Services.

3.3 No Tender Document Guarantee. TendersGo does not guarantee that tender documents, bidding documents, specifications, annexes, forms, source files, clarifications, amendments, minutes, contracts, awards, or procurement documents will be available, downloadable, complete, free, accessible, in a particular language, or usable by you. Many External Sources may require local registration, local tax status, supplier qualification, fees, local IP access, geographic eligibility, buyer approval, document purchase, login credentials, or other conditions beyond TendersGo’s control.

3.4 Original Source Controls. Tender deadlines, eligibility rules, document requirements, bid submission procedures, language rules, procurement laws, award decisions, and source notices must be verified directly with the original issuing source. If there is any inconsistency between TendersGo Content and an External Source, the External Source controls.

3.5 No Procurement, Legal, Tax, Financial, or Compliance Advice. The Services and Content are for informational and business discovery purposes only. TendersGo does not provide legal, procurement, tax, financial, compliance, export-control, bid-strategy, or professional advice. You are solely responsible for obtaining professional advice and verifying whether an opportunity is suitable, lawful, accurate, current, complete, and commercially appropriate.

3.6 No Success Guarantee. TendersGo does not guarantee that you will find a suitable tender, receive documents, submit a valid bid, qualify for a tender, win a contract, obtain business, receive responses, or achieve any commercial result.

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3.7 No Official Document, Portal Account, or Source Access Service. TendersGo does not sell, issue, provide, control, approve, guarantee, or deliver official tender documents, bidding documents, specifications, addenda, forms, clarifications, buyer communications, supplier registration access, procurement portal accounts, local eligibility approvals, bid submission rights, or any other document or procedural access controlled by an External Source, buyer, contracting authority, government portal, private procurement platform, or third-party publisher. Any requirement imposed by an External Source, including local IP restrictions, country-based access limits, paid document access, supplier registration, prequalification, tax registration, local representative requirements, buyer approval, portal login, document purchase, language restrictions, deadline rules, or direct communication with a contracting authority, is entirely outside TendersGo’s control and responsibility.

3.8 User Assumes External Source Risk. You are solely responsible for verifying all tender information, obtaining required documents directly from the original source, satisfying all eligibility and registration requirements, determining whether you can participate in any tender, procurement process, contract opportunity, or business transaction, and bearing all risk arising from external source access, document availability, source accuracy, buyer decisions, or portal restrictions.

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4. Account Registration, Security, and Eligibility

4.1 Accurate Information. You must provide accurate, current, and complete registration, organization, billing, tax, and contact information, and you must keep it updated. False, misleading, disposable, temporary, fake, impersonated, or incomplete information may result in denial, suspension, termination, deletion, loss of promotional access, and refusal of refund.

4.2 Corporate Email and Domain Controls. TendersGo may require corporate or organizational email addresses for trials, promotions, organization accounts, company profiles, API access, enterprise services, or other features. TendersGo may reject public, disposable, temporary, suspicious, high-risk, blacklisted, or unverifiable email domains.

4.3 Account Security. You are responsible for maintaining the confidentiality of usernames, passwords, API keys, tokens, payment credentials, organization invitations, and access rights. You are responsible for all activity under your Account, whether authorized by you or not, unless caused solely by TendersGo’s proven gross negligence.

4.4 Unauthorized Access. You must immediately notify TendersGo at contact@tendersgo.com of any suspected unauthorized use, security incident, compromised credentials, or billing irregularity. TendersGo may suspend access, reset credentials, revoke sessions, or apply additional verification when it believes account security or platform integrity is at risk.

4.5 Organization Accounts. Organization administrators may invite, remove, monitor, and manage authorized users and organization data. TendersGo is not responsible for internal disputes among an organization, its employees, contractors, consultants, administrators, subsidiaries, affiliates, or representatives.

4.6 Eligibility and Compliance. You are solely responsible for confirming that you may lawfully access tender information, participate in procurement procedures, receive notices, submit bids, import/export goods, use payment methods, and conduct related business in your jurisdiction and the jurisdiction of the relevant tender, buyer, supplier, contractor, or transaction.

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5. License and Permitted Use

5.1 Limited License. Subject to these Terms, payment of applicable fees, and compliance with all applicable policies, TendersGo grants you a limited, revocable, non-exclusive, non-transferable, non-sublicensable right to access and use the Services during the applicable Subscription Period for your own internal business or professional purposes.

5.2 No Transfer of Ownership. No ownership or intellectual property rights are transferred to you. All rights not expressly granted are reserved by TendersGo and its licensors.

5.3 Authorized Users Only. Access is limited to the specific individual users, seats, accounts, organizations, subscription scope, geographic scope, API scope, or plan limits authorized by TendersGo. You may not share accounts, resell access, pool credentials, transfer seats outside your organization, or allow unauthorized third parties to use the Services.

5.4 Internal Use Only. Unless TendersGo gives prior written consent, you may not use the Services or Content to build, train, enrich, operate, benchmark, market, or support any competing tender portal, procurement database, lead database, scraper, AI dataset, search engine, marketplace, reselling service, lead-generation service, or commercial data product.

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6. Prohibited Conduct and Fair Usage Policy

6.1 Prohibited Conduct. You must not, and must not allow any third party to:

 scrape, crawl, spider, harvest, bulk download, copy, extract, cache, index, mirror, republish, redistribute, resell, sublicense, train models on, or commercially exploit Content except as expressly permitted in writing by TendersGo;

 use bots, scripts, browser automation, robotic process automation, headless browsers, AI agents, scraping tools, data-mining tools, rotating proxies, VPN abuse, residential proxy networks, automated queries, credential stuffing, rate-limit bypassing, or similar methods to access or extract data;

 attempt to bypass Cloudflare, CAPTCHA, verification, fair-use controls, subscription controls, IP restrictions, account limits, API limits, security measures, access controls, or payment controls;

 reverse engineer, decompile, disassemble, copy, clone, imitate, frame, embed, reproduce, or create derivative works from the Services, software, database structure, user interface, designs, ranking logic, classification logic, AI workflows, translations, alerts, or data compilations;

 use the Services to create, support, improve, advertise, or operate a competing business, database, tender portal, contract portal, marketplace, search engine, AI product, or data product;

 share login credentials, sell access, lend access, broker access, publish screenshots or exported records at scale, or make Content available to unauthorized persons;

 submit false, misleading, fraudulent, illegal, infringing, defamatory, deceptive, spam, malicious, or unauthorized User Content;

 upload malware, malicious code, tracking code, credential harvesters, or content that could damage, disable, overload, or impair the Services;

 interfere with other users, harass TendersGo staff, threaten chargebacks in bad faith, abuse support channels, or engage in abusive, deceptive, or coercive conduct;

 violate procurement laws, anti-bribery laws, sanctions, export controls, privacy laws, intellectual property laws, advertising laws, or any applicable law.

6.2 Monitoring and Enforcement. TendersGo may monitor usage, IP activity, device fingerprints, account behavior, logs, query volume, page visits, API calls, downloads, alerts, trial activations, payment attempts, chargebacks, and other signals to protect the Services. TendersGo may throttle, limit, challenge, block, suspend, terminate, delete, or permanently ban any Account, user, IP address, domain, organization, card, payment method, country, network, bot, automated system, or traffic source in its sole discretion.

6.3 Excessive or Suspicious Activity. TendersGo may automatically or manually suspend or restrict access for excessive queries, excessive page visits, unusual usage, cross-country login patterns, suspected credential sharing, suspicious IP changes, proxy/VPN abuse, repeated failed payment attempts, repeated trial attempts, or any activity that TendersGo reasonably considers harmful or abusive. Paid and free users are subject to the same security enforcement rules.

6.4 No Refund for Abuse. If access is suspended, limited, terminated, or permanently blocked due to suspected or confirmed misuse, breach, scraping, automation, trial abuse, payment abuse, security risk, or violation of these Terms, no refund, credit, compensation, extension, or reinstatement is owed.

6.5 Security Decisions Are Final. TendersGo may investigate appeals submitted to contact@tendersgo.com, but TendersGo is not required to disclose security logic, detection methods, risk signals, anti-abuse rules, or internal investigation details. TendersGo’s platform integrity decisions are final to the maximum extent permitted by law.

6.6 Public Access, Crawling Files, and AI Access Signals Do Not Grant Rights. The fact that any TendersGo page, URL, sitemap, RSS feed, robots.txt entry, llms.txt file, MCP endpoint, metadata, preview, snippet, search result, public page, or indexed page is visible or technically accessible does not grant any license, permission, waiver, or authorization to scrape, copy, harvest, train models on, republish, redistribute, cache, mirror, or commercially exploit the Services or Content. Any such permission must be expressly granted in a signed written agreement or specific written API/data-license terms issued by TendersGo.

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7. Subscriptions, Automatic Renewal, Fees, Taxes, and Invoices

7.1 Subscription Plans. Paid features may be offered under monthly, quarterly, semiannual, annual, multiyear, enterprise, API, promotional, trial-to-paid, or custom plans. Plan details, feature availability, quotas, limits, prices, currencies, discounts, taxes, and billing intervals may be displayed on the website, checkout page, invoice, order form, Stripe portal, or other payment interface.

7.2 Automatic Renewal Authorization. By creating an Account, starting a trial that converts to paid access, selecting a paid plan, clicking a subscribe/pay/continue/confirm button, entering payment details, accepting these Terms, paying an invoice, or using paid Services, you expressly authorize TendersGo and its payment processors to charge the applicable fees, taxes, and renewal fees on a recurring basis using your payment method, unless you cancel automatic renewal before the applicable renewal date and before a renewal invoice, payment obligation, or charge has been generated.

7.3 No Additional Consent Required. Your acceptance of these Terms and completion of the subscription, trial, checkout, payment, or invoice process constitute your authorization for automatic renewal and recurring billing. TendersGo is not required to obtain separate approval for each renewal charge, invoice, or billing period except where mandatory law expressly requires otherwise.

7.4 No Contractual Renewal Reminder Promise. TendersGo does not undertake any independent contractual obligation to send a three-day renewal reminder or any other courtesy reminder before automatic renewal. TendersGo may send invoices, receipts, payment notices, legal notices, account notices, renewal notices, or reminders where required by law or where TendersGo chooses to do so, but failure to send, receive, read, notice, or act on any reminder will not waive payment obligations, create a refund right, or invalidate authorized renewal charges to the maximum extent permitted by law.

7.5 Cancellation Before Renewal. To avoid renewal, you must cancel automatic renewal before the renewal date and before a renewal invoice, payment obligation, or charge has been generated. Cancellation after renewal, on the same day as renewal, after invoice generation, after payment processing, after failed payment, after charge attempt, or after access for the new period has begun does not cancel the amount already owed and does not create a refund right.

7.6 Accrued and Unpaid Fees. All fees, invoices, taxes, chargeback fees, payment processor fees, collection costs, and other amounts accrued before cancellation remain immediately due and payable. Account deletion, non-use, inability to use, failure to log in, internal staff changes, forgotten cancellation, lack of budget, failure to read emails, or dissatisfaction with results does not cancel an issued invoice or payment obligation.

7.7 Outstanding Debt and Cancellation Requests. If an Account has an unpaid invoice, failed renewal payment, open balance, chargeback, disputed payment, collection matter, or other debt, TendersGo may treat any cancellation, deletion, downgrade, or renewal-stop request as ineffective to avoid that accrued debt. TendersGo may, in its discretion, suspend access, refuse account deletion until legally permissible, deny future service, withhold reactivation, continue collection, or require payment before processing certain account changes. If mandatory law requires a prospective cancellation to be accepted, the cancellation will not waive or extinguish any accrued or outstanding amount.

7.8 Non-Use Does Not Affect Fees. Subscription fees are charged for the right to access the Services during the Subscription Period, not for actual usage volume, login frequency, search success, tender wins, downloaded documents, or commercial outcomes. You owe the applicable fees even if you do not log in, use only part of the platform, use the platform minimally, fail to assign users internally, or do not obtain business results.

7.9 Taxes. Fees are exclusive of taxes unless expressly stated otherwise. You are responsible for all sales, use, VAT, GST, withholding, digital services, transaction, bank, currency conversion, and other taxes, duties, levies, or charges, except taxes based on TendersGo’s net income. If withholding is required by law, you must gross up payments so that TendersGo receives the full invoiced amount unless a valid exemption applies.

7.10 Price Changes and Plan Changes. TendersGo may change prices, plans, quotas, features, packaging, discounts, promotional terms, and billing intervals at any time. Price changes may apply at renewal, plan change, re-subscription, upgrade, downgrade, or new purchase. Legacy pricing is not guaranteed unless expressly stated in a signed written agreement.

7.11 Payment Processors. Payments may be processed by Stripe or other third-party payment processors. TendersGo does not store full card numbers on its servers. Your use of payment processors may be subject to their terms and security practices. Payment processor outages, bank declines, card issues, authentication delays, currency restrictions, local banking rules, or failed 3-D Secure/verification processes are not TendersGo’s responsibility.

7.12 Failed Payments. If payment fails, TendersGo may retry the payment method, request a new payment method, suspend access, downgrade access, terminate access, issue an invoice, continue collection, charge late fees where lawful, and recover payment processor fees, bank fees, chargeback fees, reasonable collection costs, and attorneys’ fees.

7.13 Chargebacks and Payment Disputes. You must contact TendersGo first at contact@tendersgo.com for billing questions. Filing a chargeback or payment dispute for an authorized charge, renewal, invoice, or debt may constitute a material breach. TendersGo may suspend or terminate access, dispute the chargeback, submit evidence of acceptance and usage, recover chargeback fees, and refuse future service.

7.14 Consent, Checkout, Billing, and Renewal Records as Evidence. TendersGo and its payment processors may retain and rely on records showing the Terms version and URL presented to you, checkout text, plan name, price, currency, billing interval, renewal date, trial conversion date, discount terms, IP address, timestamp, user ID, organization ID, email address, device/browser information, checkbox/click acceptance, payment-session ID, Stripe customer ID, subscription ID, invoice ID, payment intent ID, receipt ID, cancellation timestamp, email delivery events, login records, and usage/security logs. These records may be used as valid evidence of contract formation, automatic-renewal authorization, payment authorization, invoice validity, cancellation timing, non-use, breach, abuse, chargeback defense, collection, and legal enforcement.

7.15 Account Deletion and Access Termination Do Not Cancel Debt. Account deletion, account closure, data deletion, loss of access, internal employee changes, email loss, cancellation requests, non-use, suspension, termination, or refusal to use the Services do not waive, cancel, reduce, or invalidate any invoice, open balance, renewal charge, chargeback liability, payment obligation, tax obligation, collection cost, or other amount that accrued before the effective cancellation date recognized by TendersGo.

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8. Cancellation, Downgrades, Account Deletion, and End of Access

8.1 Cancellation Method. You may manage cancellation through the subscription management page, billing portal, user profile, or other cancellation method made available by TendersGo. Email requests may be reviewed, but they are not guaranteed to be processed before a renewal unless TendersGo confirms cancellation in writing before the renewal date.

8.2 Effect of Cancellation. Cancellation generally stops future renewal at the end of the then-current paid Subscription Period. It does not provide a refund, credit, prorated refund, or immediate termination of current paid access unless TendersGo expressly states otherwise in writing.

8.3 Downgrades. Downgrades may take effect at the next renewal or another time determined by TendersGo. Downgrades do not waive existing invoices or amounts already due.

8.4 Account Deletion. Account deletion requests do not cancel amounts already owed, open invoices, chargebacks, payment disputes, abuse investigations, legal obligations, compliance retention, fraudprevention logs, security logs, backup records, or business records that TendersGo may retain as permitted by law.

8.5 No Refund for Early Termination by User. If you cancel, stop using, request deletion, change employees, lose access to your email, fail to use the Services, or decide the Services do not meet your expectations, TendersGo is not required to refund any paid or invoiced amount.

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9. Free Trials, Promotional Offers, and Discounted Access

9.1 Discretionary Offers. Free trials, discounted access, coupons, promotional plans, first-order offers, special campaigns, beta access, demo access, and courtesy extensions are discretionary promotional benefits. They are not guaranteed, vested, permanent, transferable, refundable, or owed to any user or organization.

9.2 One-Time and Domain-Limited. Unless TendersGo states otherwise, each free trial or first-order promotion is available only once per person, company, organization, domain, payment method, device, IP range, affiliate, related entity, or identity, as determined by TendersGo. TendersGo may combine signals to detect related accounts.

9.3 Right to Cancel Trial Before Stated End Date. TendersGo may modify, suspend, restrict, revoke, shorten, or terminate any free trial, promotional access, beta access, demo access, or courtesy access at any time, before the originally stated expiration date, for any reason or no reason, with or without notice, and without refund, credit, compensation, extension, or appeal.

9.4 Abuse. Trial abuse includes, without limitation, multiple accounts, disposable emails, fake identities, misleading company information, temporary cards, virtual cards used to evade controls, card cycling, domain manipulation, VPN/proxy abuse, scraping during trial, reselling access, automated use, or any attempt to obtain repeated promotional access. TendersGo may permanently block users, organizations, domains, devices, IPs, cards, and related accounts involved in trial abuse.

9.5 Trial-to-Paid Conversion. If a trial is offered with automatic conversion to a paid subscription, you authorize the paid subscription and recurring charges unless you cancel before the conversion date and before any invoice or charge is generated. No refund is owed for failure to cancel before conversion, except where mandatory law requires otherwise.

9.6 Card Verification. TendersGo may require a valid payment method for verification, fraud prevention, subscription setup, or trial-to-paid conversion. Authorization holds, payment method verification, authentication attempts, or payment processor checks are not charges by TendersGo unless a charge is actually captured.

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10. Refund Policy

10.1 General No-Refund Rule. All fees, renewal charges, trial-to-paid conversion charges, invoice amounts, taxes, bank fees, payment processor fees, API fees, enterprise fees, promotional plan fees, and subscription fees are final and non-refundable to the maximum extent permitted by law.

10.2 Limited Platform Access Exception. TendersGo may, in its sole discretion, issue a refund or credit only if TendersGo determines that a paid user was completely unable to access the TendersGo platform due solely to a TendersGo-controlled technical failure for a substantial continuous period during the paid Subscription Period. Any approved refund may be prorated, limited to the affected access period, reduced by bank/payment fees, and issued to the original payment method where possible.

10.3 Non-Refundable Circumstances. No refund, credit, charge reversal, extension, or compensation will be issued for: 

 non-use, low use, failure to log in, forgotten cancellation, internal staffing changes, lack of awareness, user negligence, or failure to manage subscription settings;

 failure to receive, read, notice, or understand emails, reminders, invoices, policies, checkout disclosures, dashboard information, or renewal information;

 personal expectations, lack of suitable tenders, lack of tender wins, missed opportunities, bidding losses, commercial outcomes, or dissatisfaction with search results;

 external source errors, broken links, local registration requirements, document fees, paywalls, inaccessible documents, source portal downtime, local IP restrictions, language issues, deadlines, amendments, buyer decisions, or procurement authority actions;  translation errors, AI summary errors, classification errors, keyword mismatches, incomplete data, delayed updates, source-data inaccuracies, or archived data limitations;

 suspension, throttling, termination, blocking, or deletion caused by misuse, abuse, scraping, automation, security risk, payment abuse, chargeback, trial abuse, or breach of these Terms;

 free trials, promotional offers, beta access, courtesy access, or discounted access unless TendersGo expressly agrees in writing;

 bank fees, payment processor fees, currency conversion fees, failed payment fees, tax withholding, or card issuer charges.

 

10.4 Refund Requests. Refund requests must be submitted to contact@tendersgo.com with the Account email, invoice number, payment date, and detailed explanation. TendersGo may reject any request that does not meet this policy. TendersGo’s approval of one refund does not create a precedent or obligation to approve any other refund.

10.5 No Results, No Document, and No Business Outcome Refund. Because TendersGo is a search engine and information discovery platform, no refund, credit, extension, charge reversal, or compensation is owed because you found no suitable tender, found fewer opportunities than expected, could not access external documents, could not register with a source portal, could not satisfy eligibility requirements, missed a deadline, misunderstood a translated or AI-assisted summary, did not submit a bid, lost a bid, did not obtain business, did not receive buyer responses, or did not achieve an intended commercial result.

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11. Tender Data, External Sources, Documents, Deadlines, and User Responsibility

11.1 No Data Warranty. TendersGo does not warrant that Content is accurate, complete, current, exhaustive, error-free, lawful for your intended use, available in all countries, or suitable for any bid, tender, compliance review, audit, contract, investment, procurement decision, or commercial action.

11.2 Source Responsibility. Tender announcements, procurement notices, awards, RFPs, RFQs, RFIs, ITBs, contract notices, buyer records, contractor records, source links, and related documents are created, published, controlled, amended, withdrawn, or corrected by their respective sources. TendersGo is not responsible for source errors, omissions, delays, access restrictions, corrections, amendments, withdrawals, translations, documents, procurement rules, or publication decisions.

11.3 Verification Duty. You must independently verify all information with the original source before acting, bidding, purchasing documents, contacting buyers, investing resources, submitting proposals, relying on deadlines, or entering into transactions. You assume all risk arising from reliance on Content.

11.4 Deadlines and Time Zones. Deadlines may be affected by source updates, local time zones, daylight saving time, calendar rules, holidays, amendments, portal downtime, buyer decisions, language differences, or TendersGo processing delay. TendersGo is not liable for missed deadlines or late submissions.

11.5 Translations. TendersGo may provide machine translation, AI-assisted translation, summaries, or English versions for convenience. The original language version and original source publication control. Translations may be incomplete, inaccurate, delayed, or contextually imperfect.

11.6 Archives. Archived tenders, awards, documents, and historical data may be incomplete, outdated, changed, removed from source portals, or no longer commercially relevant. Archive access does not guarantee document availability or continued source availability.

11.7 No Duty to Monitor or Correct. TendersGo may update, remove, correct, reclassify, archive, hide, or delete Content at any time, but it has no obligation to monitor every source, correct every error, preserve every record, or notify users of changes.

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12. Artificial Intelligence, Recommendations, Summaries, and Automated Features

12.1 AI Features. TendersGo may provide AI-assisted search, classification, recommendations, summaries, translations, matching, extraction, alerts, analysis, or other automated features. AI features are informational tools only.

12.2 No Reliance Without Verification. AI outputs may be inaccurate, incomplete, outdated, biased, inconsistent, misleading, or unsuitable for your intended purpose. You must independently verify AI outputs against original sources and professional judgment before acting.

12.3 No Professional Advice. AI outputs are not legal, procurement, tax, financial, technical, compliance, engineering, customs, sanctions, or professional advice. You remain solely responsible for decisions, bids, submissions, compliance, and commercial actions.

12.4 Quotas and Availability. AI features may be limited by quotas, fair-use policies, plan limits, usage restrictions, model availability, third-party provider availability, maintenance, security controls, or abuseprevention systems. TendersGo may change or discontinue AI features at any time.

12.5 Inputs and Outputs. You are responsible for prompts, inputs, uploaded content, and any confidential or personal information you submit. TendersGo may process inputs and outputs to provide, secure, monitor, improve, and support the Services, subject to the Privacy Policy and any applicable written data processing agreement.

12.6 No AI Reliance for Tender, Legal, or Compliance Decisions. AI-assisted summaries, translations, classifications, recommendations, relevance scores, sector mappings, CPV/UNSPSC/NAICS suggestions, extracted deadlines, buyer/contractor identifications, and search assistance are convenience features only. They do not replace the official source, official tender documents, professional review, legal advice, procurement compliance review, buyer communication, or your own independent verification. You assume all risk from relying on AI outputs.

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13. User Content, Organization Module, Supplier Module, and B2B Marketplace

13.1 User Responsibility. You are solely responsible for User Content you submit, publish, upload, display, send, store, or make available through the Services, including organization profiles, company profiles, tender postings, procurement notices, product listings, import/export requests, partnership requests, service provider listings, collaboration requests, files, descriptions, bids, and messages.

13.2 No Endorsement. TendersGo does not endorse, verify, guarantee, approve, audit, certify, or assume responsibility for User Content, buyers, suppliers, contractors, organizations, companies, products, services, offers, bids, representations, qualifications, documents, licenses, certifications, payments, deliveries, or transactions.

13.3 No Party to Transactions. TendersGo is not a party to any transaction, tender, bid, procurement process, sale, purchase, agency relationship, distribution agreement, franchise agreement, partnership, collaboration, contract, negotiation, dispute, payment, shipment, delivery, warranty, or performance obligation between users or third parties.

13.4 User Content License. You grant TendersGo a worldwide, non-exclusive, royalty-free, sublicensable, transferable license to host, store, reproduce, index, translate, classify, format, publish, display, distribute, transmit, analyze, summarize, promote, and otherwise use User Content as necessary or useful to operate, provide, secure, market, and improve the Services.

13.5 Content Standards. User Content must be accurate, lawful, non-infringing, not misleading, not fraudulent, not spam, not malicious, and must comply with all applicable laws, procurement rules, advertising rules, export controls, sanctions, anti-bribery rules, privacy laws, and industry-specific regulations.

13.6 Moderation and Removal. TendersGo may review, reject, edit, remove, hide, disable, restrict, or delete User Content at any time, with or without notice, for any reason, including suspected illegality, inaccuracy, infringement, spam, abuse, fraud, security risk, low quality, duplicate content, user complaints, source complaints, or breach of these Terms.

13.7 Business Disputes. Any dispute arising from User Content, marketplace requests, bids, buyer/supplier communications, transactions, deliveries, payments, product quality, warranties, representations, or contracts is solely between the relevant parties. TendersGo has no obligation to mediate or resolve such disputes.

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14. APIs, Bulk Data, Enterprise Services, and Integrations

14.1 Separate Written Permission Required. API access, bulk data feeds, exports, integrations, webhooks, enterprise data delivery, redistribution rights, reseller rights, white-label rights, data licensing, archive datasets, and automated access are not included in standard Premium subscriptions or free trials unless expressly authorized in a signed written agreement or written API terms issued by TendersGo.

14.2 API Limits. Any authorized API access is subject to authentication, quotas, rate limits, fields, country/sector scope, archive limits, data retention limits, attribution rules, security requirements, and other restrictions set by TendersGo. TendersGo may suspend or revoke API access at any time for misuse, security risk, non-payment, excessive load, or breach.

14.3 No Circumvention. You may not use normal website access, paid subscriptions, browser automation, scraping, or exported search results as a substitute for a paid API, data license, or enterprise agreement.

14.4 Integrations. Third-party integrations are provided as available and may be changed, suspended, or discontinued. TendersGo is not responsible for third-party APIs, uptime, errors, permissions, data loss, security incidents, or terms.

14.5 Data Export, Portability, and Database Boundary. You may request access to your own account-level Customer Data where required by applicable law or made available by TendersGo. However, TendersGo’s search index, enriched tender database, source mappings, classifications, translations, summaries, AI outputs, alerts, ranking logic, sector mappings, metadata, crawled or indexed External Source content, archive data, contractor/buyer datasets, logs, anti-abuse signals, proprietary compilations, database structure, and know-how are not Customer Data and are not subject to bulk export, data portability, transfer, copy, scraping, or database-delivery rights except where mandatory law expressly requires otherwise or TendersGo agrees in a signed written data-license agreement.

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15. Intellectual Property, Database Rights, Trademark Protection, and Brand Enforcement

15.1 TendersGo Ownership. The Services, software, source code, object code, architecture, workflows, designs, layouts, user interfaces, search logic, ranking logic, classification logic, AI workflows, databases, compilations, translations, summaries, metadata, alerts, reports, icons, graphics, trade dress, documentation, trademarks, logos, brand elements, and all related intellectual property are owned by TendersGo, Global Tenders and Bids LLC, or its licensors and are protected by U.S. and international law.

15.2 Database and Compilation Protection. Even where individual tender records may originate from public sources, TendersGo’s selection, coordination, arrangement, enrichment, classification, translation, indexing, compilation, database structure, search features, metadata, alerts, and platform presentation are protected by copyright, contract rights, database rights where applicable, trade secret rights, and other legal protections. Public availability of source information does not grant permission to copy TendersGo’s database, compilation, platform, or enriched data.

15.3 TendersGo Trademark. TendersGo® is a registered trademark of Global Tenders and Bids LLC (Wyoming, USA). Unauthorized use, imitation, reproduction, copying, modification, confusingly similar use, domain registration, social media handle, advertising keyword misuse, logo imitation, design imitation, passing off, false affiliation, deceptive use, or reproduction of the TendersGo® brand, logo, name, system, interface, or trade dress by any third party is strictly prohibited. U.S. Trademark Registration No. 7,983,361.

15.4 No Implied Brand License. No use of the Services grants any license to use the TendersGo name, logo, trademark, screenshots, design, trade dress, marketing materials, or brand assets. Partners, affiliates, resellers, consultants, and customers may not claim to be official representatives, authorized agents, official distributors, official partners, or endorsed by TendersGo without prior written authorization.

15.5 Enforcement. Global Tenders and Bids LLC actively enforces its trademark, copyright, database, contractual, and other rights under U.S. and international law. Unauthorized use, scraping, copying, cloning, imitation, brand misuse, deceptive affiliation, or competitive exploitation may cause irreparable harm. TendersGo may seek injunctive relief, takedown orders, domain recovery, account termination, damages, disgorgement of profits, statutory damages where available, attorneys’ fees, investigation costs, collection costs, and all other remedies available under law or equity.

15.6 Feedback. If you provide suggestions, ideas, feature requests, corrections, improvements, or feedback, you grant TendersGo a perpetual, irrevocable, worldwide, royalty-free right to use them without restriction or compensation.

15.7 AI Training, RAG, Vector Database, and Model Use Prohibition. Without TendersGo’s prior signed written permission, you may not use the Services, Content, exports, screenshots, alerts, summaries, translations, tender records, award records, organization data, contractor data, marketplace records, or any TendersGo-derived data to train, fine-tune, evaluate, benchmark, enrich, populate, ground, retrieve for, or operate any artificial intelligence model, large language model, embedding model, vector database, retrievalaugmented generation system, autonomous agent, bot, scraper, classifier, competing search engine, procurement database, lead-generation platform, or commercial data product.

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16. Copyright and Intellectual Property Complaints

16.1 Reporting. If you believe Content on the Services infringes your copyright, trademark, or other rights, you may contact TendersGo at contact@tendersgo.com with sufficient detail to identify the allegedly infringing material, your rights, your contact information, and a statement made in good faith.

16.2 Removal and Counter-Information. TendersGo may remove or disable Content alleged to infringe rights and may request additional information. TendersGo may terminate repeat infringers where appropriate.

16.3 Source Content. For content hosted or controlled by External Sources, you must direct infringement complaints to the relevant External Source. TendersGo may display index information or links but may not control the original publication.

 

 

17. Privacy, Data Protection, Security, and Logs

17.1 Privacy Policy. TendersGo collects and processes personal data and account information as described in its Privacy Policy, Cookie Policy, and applicable notices. By using the Services, you acknowledge that TendersGo may process registration data, billing data, usage logs, device data, IP addresses, search activity, saved searches, alerts, support communications, security events, and other information necessary to provide and protect the Services. 17.2 Security Logs and Abuse Prevention. TendersGo may retain and use logs, IP data, device data, timestamps, payment events, account activity, query records, page visits, API activity, email events, and antiabuse signals for security, fraud prevention, billing, compliance, dispute evidence, enforcement, and platform integrity.

17.3 No Absolute Security. TendersGo uses commercially reasonable security measures, but no internet service, cloud service, payment system, email system, or database can be guaranteed absolutely secure, uninterrupted, or error-free.

17.4 Data Processing Addendum. If a customer reasonably requires a data processing agreement for paid enterprise services, TendersGo may provide or negotiate a separate DPA. Standard individual subscriptions, trials, search access, and normal user accounts do not create any special data-processing, audit, networkaccess, or security-review obligations beyond these Terms and the Privacy Policy unless agreed in writing.

17.5 No Customer Network Access. Unless expressly agreed in writing, TendersGo does not require access to your internal servers, networks, source code, private procurement systems, or confidential internal infrastructure. TendersGo’s normal role is to provide access to its own platform, maintain account records, process billing, and retain usage/security logs.

17.6 Retention. TendersGo may retain business records, invoices, tax records, payment records, security logs, abuse evidence, legal records, support records, backups, and anonymized or aggregated information for as long as permitted or required by law and business necessity.

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18. Email Notices, Electronic Communications, and Delivery Risk

18.1 Consent to Electronic Communications. By registering or using the Services, you consent to receive electronic communications from TendersGo and its domains or subdomains, including service emails, security notices, account notices, billing notices, invoices, receipts, renewal notices where applicable, product updates, support messages, reports, alerts, marketing communications where permitted, partnership communications, legal notices, and policy updates.

18.2 Deemed Delivery. Email notices are deemed delivered when sent by TendersGo’s system to the email address associated with your Account or billing profile, even if not received, read, opened, noticed, or acted upon by you.

18.3 User Responsibility. You are solely responsible for maintaining an active, accurate, accessible email address; monitoring your inbox and spam/junk folders; allowing emails from TendersGo domains; updating billing contacts; and ensuring your organization routes TendersGo emails to responsible personnel.

18.4 Delivery Failures. TendersGo is not responsible for spam filters, junk folders, mailbox limits, inactive accounts, incorrect emails, employee departures, corporate firewalls, blocked domains, email provider failures, forwarding rules, security tools, or other third-party email delivery issues.

18.5 Transactional Emails. Unsubscribing from marketing emails does not unsubscribe you from transactional, security, legal, billing, subscription, or service-related notices.

 

19. Service Availability, Changes, Maintenance, and Beta Features

19.1 As Available. The Services are provided on an “as is” and “as available” basis. TendersGo does not guarantee uninterrupted access, error-free operation, complete data coverage, continuous availability of all features, or compatibility with every browser, device, country, network, firewall, or integration.

19.2 Service Changes. TendersGo may add, remove, modify, restrict, replace, rename, repackage, redesign, throttle, suspend, discontinue, or limit any feature, data source, country, sector, module, API, alert, report, AI feature, search field, user interface, plan, or integration at any time.

19.3 Maintenance and Outages. Scheduled or unscheduled maintenance, security measures, cloud provider issues, payment processor issues, AI provider issues, network problems, cyberattacks, force majeure events, External Source issues, and third-party failures may affect availability. TendersGo is not liable for losses resulting from downtime or interruptions.

19.4 Beta and Experimental Features. Beta, preview, experimental, AI, or early-access features may be incomplete, unstable, inaccurate, changed, restricted, or removed at any time and are provided without warranties or support commitments.

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20. Disclaimers of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES AND CONTENT ARE PROVIDED “AS IS,” “AS AVAILABLE,” AND “WITH ALL FAULTS.” TENDERSGO DISCLAIMS ALL WARRANTIES, EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, COMPLETENESS, TIMELINESS, RELIABILITY, AVAILABILITY, SECURITY, QUIET ENJOYMENT, AND RESULTS.

 

TENDERSGO DOES NOT WARRANT THAT THE SERVICES WILL MEET YOUR REQUIREMENTS, THAT TENDER DATA WILL BE COMPLETE OR ACCURATE, THAT DOCUMENTS WILL BE AVAILABLE, THAT AI OUTPUTS WILL BE CORRECT, THAT ERRORS WILL BE CORRECTED, THAT THE SERVICES WILL BE UNINTERRUPTED, OR THAT THE SERVICES WILL PRODUCE ANY BUSINESS RESULT.

 

21. Limitation of Liability

21.1 Exclusion of Damages. TO THE MAXIMUM EXTENT PERMITTED BY LAW, TENDERSGO, GLOBAL TENDERS AND BIDS LLC, AND THEIR OWNERS, OFFICERS, DIRECTORS, MEMBERS, MANAGERS, EMPLOYEES, CONTRACTORS, AFFILIATES, LICENSORS, SUPPLIERS, PAYMENT PROCESSORS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, PUNITIVE, ENHANCED, OR SIMILAR DAMAGES; LOSS OF PROFITS; LOSS OF REVENUE; LOSS OF BUSINESS; LOSS OF GOODWILL; LOSS OF DATA; BUSINESS INTERRUPTION; PROCUREMENT LOSSES; MISSED TENDERS; MISSED DEADLINES; LOST CONTRACTS; BID COSTS; DOCUMENT ACCESS ISSUES; SOURCE ERRORS; AI ERRORS; OR THIRDPARTY ACTIONS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

21.2 Liability Cap. TO THE MAXIMUM EXTENT PERMITTED BY LAW, TENDERSGO’S TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICES OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) USD 100 OR (B) THE AMOUNT YOU ACTUALLY PAID TO TENDERSGO FOR THE SPECIFIC PAID SERVICE GIVING RISE TO THE CLAIM DURING THE THREE (3) MONTHS IMMEDIATELY BEFORE THE EVENT GIVING RISE TO LIABILITY. FOR FREE TRIALS, FREE ACCOUNTS, PROMOTIONAL ACCESS, BETA ACCESS, OR UNPAID SERVICES, TENDERSGO’S TOTAL LIABILITY WILL NOT EXCEED USD 25.

21.3 Essential Basis. The limitations in this section are an essential basis of the bargain between you and TendersGo and apply regardless of the theory of liability, including contract, tort, negligence, strict liability, warranty, statute, restitution, or otherwise, even if a remedy fails its essential purpose.

21.4 Non-Waivable Liability. Nothing in these Terms excludes liability that cannot be excluded under applicable mandatory law, but any such liability is limited to the minimum extent permitted.

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22. Indemnification

You agree to defend, indemnify, and hold harmless TendersGo, Global Tenders and Bids LLC, and their owners, officers, directors, members, managers, employees, contractors, affiliates, licensors, suppliers, payment processors, and service providers from and against all claims, demands, actions, investigations, liabilities, damages, losses, fines, penalties, settlements, costs, and expenses, including reasonable attorneys’ fees, arising from or relating to:

 your access to or use of the Services or Content;  your User Content, postings, bids, profiles, uploads, marketplace requests, or communications;  your breach of these Terms, policies, order forms, or applicable law;

 your misuse, scraping, automation, redistribution, resale, or unauthorized exploitation of Content;

 your payment disputes, chargebacks, unpaid invoices, taxes, or billing information;  your procurement decisions, bids, submissions, contracts, transactions, products, services, or disputes with third parties;

 your infringement or alleged infringement of intellectual property, privacy, publicity, confidentiality, contractual, or other rights;  your fraud, misrepresentation, negligence, willful misconduct, or violation of sanctions, export controls, anti-bribery, or procurement laws

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23. Suspension, Termination, Refusal of Service, and Deletion

23.1 TendersGo Rights. TendersGo may suspend, restrict, throttle, block, terminate, delete, refuse, or permanently ban access to any Account, user, organization, domain, IP address, device, payment method, traffic source, API key, or related account at any time, with or without notice, for any reason or no reason, including suspected breach, abuse, scraping, security risk, legal risk, payment failure, chargeback, trial abuse, false information, excessive usage, fraud, or conduct harmful to TendersGo or other users.

23.2 No Refund. Suspension, termination, refusal of service, deletion, or blocking due to breach, suspected misuse, abuse, security risk, payment issue, or violation of these Terms does not entitle you to any refund, credit, compensation, extension, or damages. 23.3 Effect of Termination. Upon termination, your right to access and use the Services ceases immediately. TendersGo may retain or delete data in accordance with its policies and legal obligations. Sections that by their nature should survive will survive, including payment obligations, restrictions, intellectual property, disclaimers, limitation of liability, indemnity, dispute resolution, governing law, and enforcement provisions.

23.4 No Obligation to Preserve Access. TendersGo is not required to preserve user settings, alerts, saved searches, exported data, uploads, profiles, logs, or User Content after suspension, termination, account deletion, or expiration, except where required by law or agreed in writing.

 

24. Sanctions, Export Controls, Anti-Bribery, and Legal Compliance

24.1 Compliance. You must comply with all applicable laws, including procurement laws, anti-corruption laws, anti-bribery laws, sanctions, export controls, import controls, anti-money laundering rules, data protection laws, advertising laws, consumer laws, and industry regulations.

24.2 Sanctioned Parties. You may not use the Services if you are located in, organized under the laws of, ordinarily resident in, controlled by, or acting on behalf of a sanctioned country, region, person, organization, or entity, or if your use would violate U.S. sanctions, export controls, or other applicable restrictions.

24.3 No Improper Payments. You must not use the Services to facilitate bribery, kickbacks, bid-rigging, collusion, fraud, money laundering, sanctions evasion, illegal procurement activity, or deceptive business conduct.

24.4 Cooperation. TendersGo may suspend access, refuse service, block transactions, retain records, and cooperate with law enforcement, regulators, payment processors, banks, and rights holders where required or appropriate.

 

25. Confidentiality and Non-Public Information

If TendersGo provides non-public information, beta features, pricing, technical materials, security information, API documentation, credentials, roadmaps, or other confidential information, you must keep it confidential and use it only for the purpose authorized by TendersGo. This obligation does not apply to information that is publicly available without breach, already known lawfully, independently developed, or received lawfully from a third party without confidentiality duty.

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26. Third-Party Services, Links, and External Websites

The Services may include links, redirects, references, integrations, data from, or access to third-party websites, portals, databases, payment processors, AI providers, cloud providers, analytics providers, email providers, identity providers, or other third-party services. TendersGo does not control and is not responsible for third-party content, availability, accuracy, security, terms, fees, privacy practices, outages, restrictions, or decisions. Your use of third-party services is at your own risk and may be subject to third-party terms.​

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